NORTHAMPTON, MA

Requesting Patient Records & Our Privacy Policy

To Request information or patient records, please submit your request to Kate Sorensen, clinic manager, via fax or phone.
 
Fax Number: 413-584-7440
Phone Number: 413-584-7425 x304
 
Please allow OnCall Urgent Care at least 24-72 hours to process your request. 
 
Before we can process your request we must have the appropriate release form signed by the patient. Please note we will not, under any circumstances, release information without a release. For more information on our privacy policy please refer to the Hipaa Information attached below.

Supporting Documents

  • New HIPAA Notice of Privacy Policy 85k  Download
  • Authorization to Disclose PHI 76k  Download

 

Contact Information

Phone: 413-584-7425
Toll Free: 1-877-489-0915

Billing Phone: 413-437-7464
Fax: 413-584-7440

6 Hatfield Street
Northampton, MA 01060

Clinic Hours
Open 361 Days A Year
Mon - Fri 9am-5pm
Sat & Sun 9am-5pm

Holiday Hours:
Christmas Eve 9am-3pm
New Years Eve 9am-3pm
Easter Sunday 11am-5pm
Memorial Day 9am-5pm
Labor Day 9am-5pm

Closed:
Thanksgiving
Christmas
New Years Day
Fourth of July

All contents © 2008 - 2017 by OnCall Urgent Care Centers, Northampton, MA



Contact Us by Email
feedback@oncallemergencymedicine.com

or by Phone
413-584-7425

(dial option 4 to speak to receptionist)

Clinic Hours

Open 361 Days A Year
Mon - Fri 9am-9pm
Sat & Sun 9am-5pm

Holiday Hours:
Christmas Eve 9am-3pm
New Years Eve 9am-3pm
Easter Sunday 11am-5pm
Memorial Day 9am-5pm
Labor Day 9am-5pm

Closed:
Thanksgiving
Christmas
New Years Day
Fourth of July

*Please Note: We take our last patient of the day within the last hour before closing. The exact time we take our last patient is entirely dependent on the number of patients waiting to be seen and the complexity of those patients. We are sorry for any inconvenience this may cause.

Services -

Other services include: